![]() ![]() Not just an "active" internet connection, but a speedy internet connection. To enjoy uninterrupted access to Amazon Prime Video and fix Prime Video not working on your devices, you need to ensure you have an active internet connection. If you've connected it to more than two devices, kindly sign out on the other devices. You can only use the same account on two devices. More so, ensure you're not using your Amazon Prime Video account on multiple devices. In case your subscription has expired, kindly re-subscribe to continue to enjoy your Prime Videos.
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